Privacy policy

Last updated: November 2, 2026

Scope and contact

This policy describes how SNOWZZY handles personal information in connection with its online store, orders, and customer enquiries. Contact us using the details below with privacy questions or requests.

SNOWZZY
Email: support@snowzzy.com
Phone: +1 (843) 631-8780
Business contact address: 1600 W I-240 Service Road, Oklahoma City, OK 73159, USA.

Information associated with the store

Depending on how you interact with us, information may include your name, delivery and billing address, email address, telephone number, order contents and history, payment and transaction information, customer-service messages, and any account details you choose to provide. Website activity and technical information may include device and browser information, IP address, pages viewed, and cookie or similar technology identifiers.

Information can come directly from you, automatically from your interaction with the store, and from service providers involved in hosting, payments, delivery, fraud prevention, and order administration. Please do not send passwords or full payment-card details in customer-service messages.

How information is used

We use information as needed to operate the store, process and administer orders, arrange delivery, communicate with you, handle returns and exchanges, assist with product questions, protect against fraud and misuse, maintain records, and meet legal obligations. If marketing communications or optional features are offered and you choose to use them, information may also be used for those purposes in accordance with applicable consent requirements.

Shopify and service providers

Our store is hosted on Shopify. Shopify and other providers process information to deliver their services. Information relevant to a transaction may be shared with payment processors, shipping and logistics providers, customer-service providers, and other providers necessary to operate the store. We may also disclose information where required by law, to respond to lawful requests, or to protect legal rights.

Shopify may process personal information for its own purposes as described in Shopify's Privacy Policy. Information may be processed in countries other than where you live, subject to applicable requirements.

Cookies, analytics, and advertising

Shopify and enabled store services may use cookies and similar technologies to maintain store functionality, remember preferences, and support security. Analytics or advertising technologies, if enabled, may collect browsing and device information. Available consent controls depend on your location and the tools enabled on the store. You can use your browser's cookie controls; blocking certain cookies may affect functionality.

For questions about enabled tracking tools, advertising data use, or whether a particular activity constitutes a sale, sharing, or targeted advertising under the law applicable to you, contact support@snowzzy.com. Where applicable, you may request to opt out or withdraw consent, and we will address your request under applicable law.

Retention and security

We retain personal information for as long as needed for the purposes described here, including order administration, disputes, and legal recordkeeping obligations. The appropriate period depends on the information and the relevant requirements. We use reasonable measures to protect information, but no online transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on where you live and the law that applies, you may have rights to access, obtain a copy of, correct, or delete information; opt out of certain processing; withdraw consent; or appeal a decision about a privacy request. To make a request, contact us. We may need to verify your identity or an authorized representative's authority. Exceptions may apply where information must be retained or processed for legal, security, or transaction-related reasons. We will not unlawfully discriminate against you for exercising applicable privacy rights.

If you receive marketing emails from us, use the unsubscribe instructions in the message or contact us. Transactional messages needed to administer an order may still be sent.

Third-party links and updates

Third-party websites have their own privacy practices. We may update this policy to reflect changes in our practices or requirements. The updated date will be shown on this page, and additional notice will be provided where required.

Shopify enhanced services and privacy choices

The store uses Shopify enhanced features, including personalized advertising services that can use interactions with this store, Shopify, and other merchants. Shopify processes information for these features under its Consumer Privacy Policy. You can exercise applicable store data-sharing opt-out rights through our data-sharing opt-out page and Shopify rights through the Shopify Privacy Portal. Where applicable, Global Privacy Control signals are treated as opt-out requests for the browser and device, and an associated Shopify account when identifiable.