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Shipping policy

Last updated: November 2, 2026

Shipping destination and cost

SNOWZZY ships to addresses in the United States only. Standard shipping is free. We do not offer international shipping.

Processing and estimated delivery

Business days are Monday through Friday, excluding public holidays. These timeframes are estimates, not guaranteed delivery dates. Processing and transit are separate stages; the transit estimate begins after dispatch.

Order and delivery information

Please provide a complete, accurate US delivery address and contact details. For an address correction or order update, contact us with your order number as soon as possible. A requested change cannot be guaranteed once an order is being prepared or has shipped.

If tracking details have been issued for your order, use those details to check its progress. Contact us if you need help locating tracking information or if a shipment appears delayed, missing, or damaged.

Delays and unshipped orders

If we cannot ship within the stated processing timeframe, we will notify you, explain the delay, and provide an updated shipment estimate when available. You may choose whether to accept the delay or cancel the unshipped order for a full refund. Refunds required by applicable law will be issued within the legally required timeframe. The standard return-refund processing period does not override these rights.

Shipping questions

SNOWZZY
Email: support@snowzzy.com
Phone: +1 (843) 631-8780
Business contact address: 1600 W I-240 Service Road, Oklahoma City, OK 73159, USA.